Central to this is having a passionate and committed Welfare Coordinator, we here in Gloucestershire are very lucky to have Lorraine, she is a police widow and qualified Nurse with many years experience working in the NHS, so she really knows & understands not only what its like living in a “Police family”, but also what our NHS can provide and the best routes to getting it. She has attended various seminars held by National and Regional NARPO organisations looking at welfare for our members.
The Police Family and the NHS are both areas within which privacy and confidentiality are paramount and so it is very difficult to just jump in and help even though that is what we by our very nature wish to do. It is very often members, colleagues and family friends who first become aware of those who may require the support and assistance of our Branch Welfare Coordinator and we would urge those looking for us to assist to gain the consent from those needing our support for us to help.
By the very nature of the lives we have led where we overcame adversity and supported others we don’t like to ask for help, it makes us fiercely independent and that can sometimes be difficult to breakdown, but that is what Welfare is for, to support, but we need to be invited in first.
We welcome any questions, though some answers may not be available immediately, hopefully we can speak to others to try and resolve any queries members may have.
Contact can be made direct by mobile phone or email :
Lorraine Cooke
Welfare Coordinator
Gloucestershire NARPO
Mobile: 07516 939228
Emai: glosnarpowelfare@gmail.com
Pensions
We will ensure all members are kept up to date with Pension information. Though we cannot compete with the excellent information in the NARPO magazine, we will try to ensure that all members have correct contact knowledge.
All information and enquiries for Gloucestershire Police pensions should be forwarded to:
XPS Administration
PO Box 485
Middlesbrough
TS1 9EE
Telephone: 01642 030692
E-mail Address: penmail@xpsgroup.com
For changes of Pension the information required will be:
- Full name & date of birth of Pension holder
- National insurance number
- Pension number is your NI No. and can be found on Pension payment advice slip
In cases of Bereavement XPS would prefer initial contact ASAP by Telephone on 01642 030692, the following will be needed:
Death certificate of the member
Birth certificate of surviving spouse
Marriage certificate
Initially the pension will be stopped to ensure no over payment, hence the need to contact XPS asap.
Full pension will be payable for first 13 weeks, then the pension entitlement will be arranged.
For those members who receive their pension from Avon & Somerset the following is the contact information:
Peninsula Pensions
Great Moor House
Bittern Road
Sowton Industrial Estate
Exeter
EX2 7NL
Telephone 01392 383000